Privacy Policy

 

1. Introduction

Moissanite by G ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.moissanitebyg.com, and purchase products from our online store. By using our website, you consent to the practices described in this policy.

 

2. Information We Collect

We may collect and process the following types of information about you:

2.1. Personal Information: This includes, but is not limited to, your name, email address, postal address, phone number, and payment information.

2.2. Non-Personal Information: This includes, but is not limited to, data about your usage of our website, IP address, browser type, and operating system.

 

3. How We Use Your Information

We use the information we collect in the following ways:

3.1. To Provide Our Services: To process and fulfil your orders, manage your account, and provide customer service.

3.2. To Improve Our Website: To analyse how our website is used, diagnose technical issues, and improve our services.

3.3. To Communicate With You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.

3.4. To Comply With Legal Obligations: To comply with applicable laws, regulations, and legal processes.

 

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

4.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.

4.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

 

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

You have the following rights regarding your personal information:

6.1. Access: You have the right to request access to the personal information we hold about you.

6.2. Rectification: You have the right to request that we correct any inaccuracies in your personal information.

6.3. Deletion: You have the right to request that we delete your personal information, subject to certain legal restrictions.

6.4. Objection: You have the right to object to the processing of your personal information for certain purposes.

6.5. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

 

To exercise any of these rights, please contact us using the contact information provided below.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.

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8. Contact Us

If you have any questions about this Policy, our treatment of your personal information or wish to exercise any of your rights please contact us.